Privacy Policy


We at ViDownloader are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information („Personal Information“) you share with us. ViDownloader has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information. For the purposes of this statement, „Personal Information“ means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home.

The following discloses our information gathering and dissemination practices for ViDownloader website

Information Collection

ViDownloader doesn’t collect any kind of personal information when you use our applications.

We will ask you when we need information that personally identifies you („Personal Information“) or allows us to contact you. Generally, this information is requested when you want to provide us with your personal data, to give us the opportunity to get in touch with you.

If you choose to create an account on Help Desk to contact the ViDownloader Support Team, you enter your email address, name, and surname, password, location. This data is not listed publicly. It is saved within the Help Desk program and is used by the technical support only to get in touch with you.

When you enter a contest or other promotional event, we may ask for information such as your name, address, telephone number, and e-mail address so we can administer the contest and notify winners.

We use Google Analytics ( to track our website traffic. It is a web analytics service offered by Google that tracks and reports website traffic.

We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your time spent at our sites, and to gather broad demographic information. This allows us to see which parts of our site users are visiting. We do not link IP addresses to anything personally identifiable. This means, for instance, that a user’s session will be tracked, but the user will remain anonymous. We do not use this information for any other purposes.

When a user submits personal information, it is kept on a private server not accessible from the Internet. This limits the possibility of any malicious use of your information.

Credit Card Purchase: ViDownloader doesn’t process credit card data itself. All payments are accepted through the payment service providers and Information about your credit card is not kept in or recorded by ViDownloader, it is simply passed through to the credit card company. In this respect, credit card purchase on the internet is like a credit card purchase at any store.

Such information as email address, name, and surname, transaction ID, a serial number are kept by ViDownloader or further delivery and/or registration of the product.

Use of personal information

ViDownloader software does not intend to transfer Personal Information without your consent to third parties who are not bound to act on ViDownloader behalf unless such transfer is legally required. Similarly, it is against ViDownloader policy to sell Personal Information collected online without consent. In short, ViDownloader does not sell registrant information to lists. In some cases, ViDownloader may use a visitor’s personal information to understand overall patterns for site usage, to contact the user for clarification on inaccurate information, or to follow up on a customer service issue. Personal information may include name, address, telephone number, etc.